Answered a chat where the customers cordless phone was not working,
so I ask the usual troubleshooting questions to determine what the issue was.
The way the VOIP cordless phone works is that there is a base that you plug into power and ethernet
which provides the internet to the cordless handset. As you can imagine,
the handset has to be within a certain range of the base to work.
So while chatting with the customer,
I asked her what the indicator lights on the base were showing so I could
determine where the issue lies. Turned out the base for the phone was plugged
in at her office, while the handset was in her home, in a completely different city.
I was dumb founded as to how she expected it to work being so far away from the base. I had to explain why her handset is not working. Thankfully I was on chat so she couldn’t hear me laughing my head off.
Worked tech support for many types of companies, from a cell phone provider, to a home security company.
I am bringing all of my experience to you with a bunch of funny, interesting, and scammy stories. Enjoy!
I used to love Konami games, and they gave birth to a very popular and well known code...