What Customer Service Reps Don't Tell You

Posted by Primo01/30/2023

We Google most of your issues to find fixes. Often times we have no idea if what we are telling you will work or not

If you write something really dumb or nonsensical in chat, we are copying and pasting it to our co-workers

What you think is a unique issue, really isnt. we likely deal with it daily

We may ask you questions that are irrelavent just to buy time to find information or to help a totally different customer

If you are talking on chat, we are likely talking to other customers at same time as you

You are not a special snowflake, and you are entitled to nothing. all that money you claim you paid, was paid by everyone else too

If we put you on hold, we are likely talking about you.